Problem charm Rift

Thefredo

I have a little problem with '2 charms' on the rift , it's Kate and pizza Charm

As you can see, i'm actually lvl 46 on the rift and i unlock the charm Kate and pizza But :

I don't have this charms on my stuff

WHY ?

Plzz can you help me Dev ?

i paid for a battlepass and i don't hame my rewarrd