Game crashes and counts as dc penalty and gets temp banned for hours

DoctorWeeWeeHard

so im just sitting there palying some dbd and then boom!!!! i get an error message by dbd saying my game crashed with a little window box. and im just like ok.... lemme restart this game back up and get the playing some more dbd and then when i go to play some more dbd i see that im actually banned on it and i cant play until 5 hours like what the heck.... i literally have to wait 5 hours for me to start playing dead by daylight again and it wasnt even my fault. this is ridiculous i am very upset.