I'm in hell.
Hi everyone! . I have a serious serious problem. A few days ago I bought through the Playstation Store a package of 2200 cells. I am still waiting ... I contact dbd and they do not offer me any solution. Today I made a new purchase, but from the in-game store, after making the purchase it appears that my purchase has been canceled (from the game) and I continue without getting anything. I honestly would like a moderator to take care of this, I have all the tickets and transactions that verify my purchases.
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The moderators may not be able to do anything. The best people to contact are the Support team - make sure you submit your ticket in the correct category, or it will be closed automatically. In your case, the correct category would be "Where are my Auric Cells?"
Here is a direct link to submit that ticket: https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=360000452752