So today I bought deathgarden and I entered the code to get the game but when I launched DBD I didn't have my cosmetics. I saw that Monto had already his masks. Is that normal?
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You can find your answer from a Dev in the 5th post on this page: https://forum.deathgardengame.com/discussion/671/reward-code-location-for-dbd#latest
In short, some people got early access to the Dev build, which gave them the masks.