dantecollt
dantecollt
About
- Username
- dantecollt
- Joined
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Comments
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Just got disconnected from a match for no reason other than these servers being a joke.
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Had the same thing happening once more in Erye, the killer grabbed me after missing a hit (and I was still healthy), I couldn't wiggle out and couldn't try to kobe. I had to wait until the Entity killed me because my teammates couldn't rescue me from hook either. Again it wasn't a connection issue (25ms as usual) and this server, along with this game, is a poor joke.
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@Strategyboyz21 said:
Now just waiting for the compensation rewards :)
We'll be waiting for a long time. The only ones that get quick compensation are Steam players.
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While we struggle to even start the game and surely won't get any compensation for this entire week because WinStore players are less than nothing for the dev/support team, BHVR is way more occupied starting new events for Steam/Epic Games players. Truly a sight to behold. Congrats, BHVR.
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I just got a reply asking for my Cloud ID when the main problem is exactly not being able to start the damn game lmao
What a laughable support and dev team. I'm honestly done. Good luck for anyone still trying to play this game, you'll need it because you won't have any support.
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An entire week and nothing has been resolved, the Customer Support Team promptly ignored my request and honestly, I'm just done with this game. Congratulations, BHVR. If you were planning to lose an entire player base because you don't care about us, you're doing it perfectly well.
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@Mandy said:
UPDATE
Players affected with the 8007 Error on Windows Store (only), can contact our Customer Support Team for manual assistance prior to a hotfix.
Please give our support team as much information as possible - Error Code, player ID, name on platform, cloud ID etc. They will need this information in order to access your account.
Done that way before coming to the forums and the only reply I got was silence since Wednesday. No contact except an auto response saying 'someone is looking into your request'. Good Customer Support right there, guys.
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I've contacted Customer Support way before coming to the forums and the only answer I got was an automated response and then an entire week of silence but sure thing, I'll contact them again.
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Another day with no fix and no telling us what happened, just a "maybe we'll fix it next hotfix but who knows, also we're not telling you when it's gonna drop so just deal with it!". Gotta tip my hat at BHVR for showing how much they legit don't care about WinStore players. Amazing job there, guys.
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@Mandy said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3409035#Comment_3409035
https://us.v-cdn.net/6030815/uploads/XOB26L81E3G3/image.png
We have acknowleged the issue and confirmed when a fix will be released.
Comments re cross progression are removed from this thread because this is a bug report, and as such needs to be kept for bug information only.
"Should be available". No explanation, no date. Just a "should be fixed but we don't know."
We have no idea when the 'next hotfix' will released and surely we won't be compensated for this entire week of being unable to play the game because y'all don't care enough about WinStore players. We're rightfully asking for a simple cross progression because you've done it for platforms that don't even work anymore but still refuse to give it to us when it's more than obvious we've been needing it for years now. Steam players wouldn't be waiting an entire week for a hotfix. It'd be dropped within the hour.
But sure thing. 5 days without being able to play the game because of error 8007. Good job, BHVR.
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I'm really wondering what we'll get for an entire week of not being able to play this game because BHVR has no idea how to push an update without breaking a platform. This is beyond embarrassing now, really. Keep deleting replies of people rightfully complaining about this error and everything else, we already know how unprofessional and unprepared this company really is to deal with their players.
But for good measure: 5 days since the update and I still can't play the game because error 8007 keeps popping up whenever I open up the game. Congratulations.
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@hesslelad said:
has anyone had success in sorting this, tried all the recomendations from Sandra from behaviour , reseting router , all updates up to date , cleared all tmp files , done the ipconfig flush reset etc, im having this problem on 2 computers that are working perfect for every other xbox pc game except dbd , ubisoft , epic games , steam all working even dbd on the same compuer using steam or epic games , this is a microsoft problem we need to hound microsoft i suggest everyone gets intouch with them
It's not Microsoft for once, it's BHVR simply not caring about WinStore players just as usual.
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@Mandy said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3405756#Comment_3405756
Thank you for the confirmation, you were very helpful in supplying your logs for us to look further into the issue.
What about everyone else still having this problem almost 3 days after the update? This is honestly embarrassing. If you guys are unable to keep WinStore version working as Steam or Epic does, just allow cross-progression on it already so we all can move to a platform that gets attention from the devs.
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I've had the same problem since the new update came out. Before it was live, the game was working just fine (some bugs here and there when playing killer while streaming but oh well) but now everytime I try to start the game, I get the same error screen. Here's my log as requested and my ID is DanteCollt.
DeadByDaylight.log