alerys_xcx
alerys_xcx
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- alerys_xcx
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@Naj said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3410870#Comment_3410870
Did you get any compensation ?
No :C
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@AllisInWndrlnd said:
https://us.v-cdn.net/6030815/uploads/33DY4VRV1I3E/dbdinstallerror.png
I tried reinstalling again for maybe the 10th time (I've lost count) and encountered this error again. Wanted to share here in case it helps with anything/is related to the 8007 error in some way. This error was occurring mostly on the day of the 4/18 update, and I tried every troubleshooting step I could on the microsoft side to resolve it. No steps I took directly resolved it, and at some point the install worked again. Since then, most days that I tried reinstalling, the install error did not occur and the game installed without issue. I briefly encountered the install error (for about 30 minutes or less) over the weekend, and did not see it again until just now.
Reinstall Microsoft store and Xbox app. It's a Xbox bug.
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@AllisInWndrlnd said:
https://forums.bhvr.com/dead-by-daylight/discussion/comment/3410870#Comment_3410870
This comment and waking up to see there was an update for the xbox app had me hopeful when I tried logging in this morning, but I'm still getting the 8007 error.
Did you do anything that led to your account being fixed? Did you have your cloud ID saved somewhere and support was able to do something from there? Or did it just magically resolve on it's own?
I've heard nothing back from the email I replied to yesterday - Should I even bother trying to contact support on a new ticket?
I sent the information about my account again, such as my username, player id.
Then they sent me an e-mail asking if the fix had worked, and that it could help fix the problem of the other players.
Be patient, they are trying to fix this as soon as possible.
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The bug has been fixed in my account.
I hope you can also solve the problem.
Thank you, Mandy, and thank you to the entire support team. See you all in the fog. XO
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you must be kidding lol
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yeah, she needs a nerf. She still very op and boring to play against
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@Mandy said:
UPDATE
Players affected with the 8007 Error on Windows Store (only), can contact our Customer Support Team for manual assistance prior to a hotfix.
Please give our support team as much information as possible - Error Code, player ID, name on platform, cloud ID etc. They will need this information in order to access your account.
Cool, but how do we contact customer support?
At least leave us an instruction on how to do this.
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No predictions to fix the bug.
Don't be surprised to go another week without being able to play.
PRETTY GOOD JOB SO FAR!!!!
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I also have the same connection problem when the game is playable I have to restart after a few matches. It's been like this for years and they never fix it. That's ridiculous. Now I'm with error 8.007 since the patch was released and no forecast to be fixed. I wonder if we could sue the company for all this negligence.