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Soreith

Soreith

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Soreith
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  • I also spent 21k on a skin that costed 9k just hours later and I feel scammed.

    I also got the same copy-paste response the others received:

    Hello there,

Thanks for reaching out.

As much as we would like to help, sadly, we are unable to issue any refund as all sales are final, as indicated in our End User License Agreement. As per our EULA, all purchases of Virtual Goods, whether made with “real money” or virtual currencies, are non-refundable and non-returnable and are not redeemable for any sum of money or monetary value or virtual currency from BHVR at any time. You can find more information here:

https://deadbydaylight.com/en/eula

Thank you for your understanding.

See you in the fog,
The Dead by Daylight Team

    And after insisting a little bit:

    Hello again,

We know this isn't the outcome you wished for, but sadly, we are unable to issue any refunds or credit the difference of Iridescent Shards.
I am really sorry about this, but we are unable to give any assistance in this case.

See you in the fog,
The Dead by Daylight team

    I really enjoy this game and it's sad that customer experience is so terrible. Now I feel like they are scammers.

    in Everybody who bought the skins for 21k should be refunded. Comment by Soreith
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