Rubberducko
Rubberducko
About
- Username
- Rubberducko
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Comments
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@Mandy said:
Hi, trying to get as much information as possible on this...are any of you still able to play the game on the regular Xbox 1 or are you facing the same problems there?
Xbox x is fine as we were playing this 2 days ago, this issue is related to the upgrade patch. How has it took you nearly 24 hours to ask for more information on this? Your entire special media hasn’t posted anything about this issue and what they are doing about it and to be honest its shocking to see. People have paid good money for passes to earn extra items and seem to think it’s acceptable to react this way? Maybe if you got something out on your social media accounts you might get more information quickly rather than stick your heads in the sand. After all this isn’t your typical small bug that happens at times, it’s completely game breaking.
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@Lavindathar said:
https://forum.deadbydaylight.com/en/discussion/comment/1740785#Comment_1740785
This was my issue. I went to Twitter, then reddit, and finally here.
no official engagement except ‘can you send us a video of a static freeze screen lulkek’.
simple announcement even saying you’re aware of the issue, and keep us updated for a fix.
It’s just shows there complete lack of care for console players. They would rather advertise the new expansion and pin the tweets from there PC streamers than actually respond and give us any feedback on what they are actually doing. Drives me mad considering it takes a minute to get something out and actually communicate.
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@Mandy said:
@Lavindathar whilst I appreciate your frustration, yes we did need video as we were unable to repro this on our side. Thanks to assistance from people on this forum, who've helped me with this today, we now have more information and the team is looking into it.
Am sorry I don’t think you appreciate our frustration at all, especially seeing as your Twitter doesn’t even acknowledge this at all. How long would it take for you to put a message up letting people know you are actually looking into what is a serious game breaking bug? I understand you need to look into this but the complete lack of any communication on this is unprofessional.